Customer Service & Car Owner Information | Honda

Honda Customer Service

We’re here to help.

GET AN INSTANT ANSWER
Mobile Offer

Find out more about the Takata Airbag Recall


Honda is committed to addressing the needs and concerns of our customers.


LEARN MORE

How-to Videos

Find owner manuals, instructional guides, how-to videos and helpful links designed to help you make the most of your Honda.
VISIT OWNERS SITE

Featured Questions

My radio display is flashing "CODE" and the radio doesn't work. Where can I find my radio code?

My radio display is flashing "CODE" and the radio doesn't work. Where can I find my radio code?

If an audio unit with theft protection is disconnected from electrical power, it will be disabled until a unique code is entered into the audio unit. This unique code is listed on the anti-theft ID card that comes with the vehicle...

Find out more

How often do I need to change the timing belt on my vehicle?

How often do I need to change the timing belt on my vehicle?

Depending on the model year of the vehicle, it is typically between 60,000 and 90,000 miles. If your vehicle has a timing chain instead of a timing belt, replacement of the timing chain is not required. Refer to the Scheduled Maintenance section of the appropriate owner's manual for specific information.

Find out more

How often do I need to change the oil in my vehicle?

How often do I need to change the oil in my vehicle?

There are many variables that determine how often an oil change is needed (climate, drive time, highway or city street driving, etc.). You should follow the guidance provided by your vehicle’s Maintenance Minder system (if equipped) or refer to the Scheduled Maintenance section in the appropriate owner's manual for specific information.

Find out more

Where can I find out more about Bluetooth® HandsFreeLink®?

Where can I find out more about Bluetooth® HandsFreeLink®?

For information about Bluetooth® HandsFreeLink (HFL), such as checking phone compatibility, how to pair a phone, or importing an address book, please visit the Honda Bluetooth® HandsFreeLink® site or call (888) 528-7876.

Find out more

What does the BATTERY CHARGE LOW warning message mean?

What does the BATTERY CHARGE LOW warning message mean?

For vehicles equipped with the Battery Management System, this message occurs when the battery’s State of Charge has dropped below a predetermined level. The message is intended to inform you that the battery requires charging to guarantee proper performance under all conditions (extremely cold conditions, high electrical…

Find out more

What is the VIN?

What is the VIN?

The Vehicle Identification Number, commonly referred to as the VIN, is a sequence of 17 letters and numbers that is uniquely assigned for each vehicle. The VIN can usually be found on the driver's side dashboard near or under the bottom portion of the windshield. It can also be found in various other places on the vehicle, including…

Find out more
SEE ALL FAQS

Find a Dealer

Your local Honda dealer is the first stop for any questions or concerns about your U.S. Honda vehicle. This includes product recall and campaign information.
FIND A DEALER

Owner Information

Honda Owners

Visit the Honda Owners Site for information and resources for your Honda.
  • Get Recall Information
  • How-To Videos
  • Find Warranty Information
  • Access Owners Manual
  • Retrieve your Radio and Navigation System Code
  • Buy Genuine Parts and Accessories
VISIT SITE

24/7 Roadside Assistance

24-hour emergency road service is available to you in the United States, Puerto Rico and Canada throughout your three-year/36,000-mile limited warranty term, starting with 2015 vehicles.

Services include jump-starting, flat tire assistance, lockout assistance, towing and more (limitations apply). Call 1-866-864-5211.
LEARN MORE

Honda Care® Plans

Experience the benefits of protecting and maintaining your vehicle by choosing from a variety of Honda Care® plans. Vehicles less than three years old with fewer than 36,000 miles are eligible for Honda Care® VSC Plans. Vehicles less than a year old with fewer than 12,000 miles are eligible for Honda Care Maintenance™. Visit the Honda Owners Site to learn more about protecting your vehicle’s critical areas, including the engine, transmission, and fuel system.
CHECK ELIGIBILITY

Parts & Accessories

Purchase Honda Genuine Parts and Accessories directly from your dealer through the eStore.
SHOP NOW

Contact Us

Our business hours are available Monday through Friday only, 6:00am to 5:00pm PST.

Instant Answers

Get answers to questions about vehicle maintenance, technology and more all in one convenient place
GET YOUR ANSWER >

By Twitter

We’re online Monday – Friday from 6:00am to 5:00pm Pacific to answer any of your questions.
TWEET US >

Send an Email

Submit an email with your question and a Honda representative will respond to you soon.
SEND AN EMAIL >

By Phone

General Inquiries: (800) 999-1009 toll-free
In-Car Technology Support: (888) 528-7876
Recall: (888) 234-2138
MORE INFORMATION >

Live Chat

We're on Monday - Friday from 6:00am to 5:00pm Pacific to answer any of your questions.
CHAT WITH US >

By Mail

American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop: 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501 - 2746

By Mail

American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop: 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501 - 2746

Honda Automobile Customer Service is happy to help with U.S. Honda automobile concerns, but we are unable to address questions about non-U.S. products. Please telephone the appropriate customer relations group directly:

Honda Canada Customer Service
(888) 946-6329

Honda Motor Europe LTD. TOLL-FREE
01753 590590

Honda de México Servicio a Clientes
01 800 368 8500

Still looking for something?

Honda Financial Services

Questions about your finance account or your lease? Call 1-800-708-6555. Hours: 9:00 am – 5:00 pm CST.
CONTACT US

Navigation System Updates

Get the latest maps, nationwide rural coverage and points of interest for your navigation system.
ORDER AN UPDATE

Mobility Assistance Program

Honda provides options to drivers with physical disabilities. See how to adapt your vehicle.
GO
!

MODEL